Guide
"Sorry, you are not allowed to access this page"
"Sorry, you are not allowed to access this page." is WordPress saying your account's role doesn't include that admin page, or the page no longer exists.
Your website is fine and visitors don't see this: it only appears in the admin. It comes on a plain page with nothing else on it.
The roles, in one line each
- Administrator
- Everything on the site, including plugins, settings and users.
- Editor
- Publishes and manages everyone's posts and pages.
- Author
- Publishes and manages their own posts.
- Contributor
- Writes their own posts but can't publish them.
- Subscriber
- Only their own profile.
If it's one page
- Did you get there from a bookmark, an old email or a link inside a plugin? If that plugin has been switched off or deleted, its pages are gone, and WordPress shows this message for them. Go to Dashboard and look for the page in the left-hand menu instead.
- Is your role too small for it? Look at your left-hand menu. If you see Profile where an Administrator sees Users, and there's no Plugins or Settings, you're not an Administrator. Only Administrators can open those.
- Need it? Ask an Administrator on your site to change your role (Users › All Users, Edit under your name, Role, then Update User), or to do that one job for you.
PageKiwi for WordPress is one example: its page and its "Check this page" button are for Administrators only, so an Editor who follows a link to it sees this message. That's on purpose.
If it's every admin page, even for Administrators
If nobody can get into the admin, something changed for everyone at once, and it needs your web person the same day: until then, nobody can update the site.
- After a move to a new host or a new database. WordPress stores each person's role in the database under names that start with the site's database prefix (
wp_unless someone changed it). If the prefix in thewp-config.phpfile and those names no longer match, every account loses its role. - After installing or changing a plugin that edits roles or locks down the admin (role editors, membership and some security plugins). Plugins can add or take away what each role may do.
Don't try to fix the database yourself. Send your web person the message below.
If your site is part of a network
Some organizations run many WordPress sites together as one "network" (WordPress calls it Multisite). If you're not a member of the site you opened, you get a different message: You attempted to access the "[site name]" dashboard, but you do not currently have privileges on this site. If you believe you should be able to access the "[site name]" dashboard, please contact your network administrator. Ask the person who runs the network to add you to that site.
Send this to your web person
Not sure what to say? Copy this into an email, add your website's address, and send it.
Hi, When I open [the page's address, or "any admin page"] in WordPress, I get "Sorry, you are not allowed to access this page." My username: [username] My role, if I know it: [Administrator, Editor, or "not sure"] It started on: [date] Just before it started: [a site move, new plugin, plugin update, or "nothing I know of"] Could you check my account's role, and if every account is affected, whether the database prefix in wp-config.php still matches the database? Please tell me what you changed. Thanks
Facts checked on Oct 8, 2026.