PageKiwiGuides
Short, one job each, with the steps for your browser. If someone sent you here, pick the one they mentioned. Making your site accessible? Start with Website accessibility.
Something on a website isn't working
- "This site can't be reached"
The site won't load at all: DNS_PROBE_FINISHED_NXDOMAIN, timed out, "Safari can't find the server".
- "Your connection is not private"
A warning instead of the page: the site's padlock certificate has expire or is wrong.
- 404: Page not found
The site works but the page is missing. What to try, and how to fix your own broken links.
- 500, 502 and 503 errors
Something broke on the website's server. Not your fault; here's what to try.
- "Redirected you too many times"
The page loops and never loads: ERR_TOO_MANY_REDIRECTS.
- 403 Forbidden
The site won't show you the page: access denied or blocked.
- Refresh a page properly
When a page looks broken or out of date. Takes two seconds; try it first.
- Clear your cache
When a refresh didn't fix it. Removes saved copies of pages, not your passwords.
- Turn on cookies
When you can't log in, or your cart keeps emptying.
- Update your browser
When a site says your browser isn't supported, or things just don't work.
Send details to whoever fixes it
- Take a screenshot
A picture of what you see, on a computer or a phone, or of a whole page.
- Send the error messages
The hidden notes a page leaves when something breaks, saved as a file.
- Save a network log
A record of everything a page loaded, for when something fails to load or send. Handle with care.
Look after your website
- Use PageKiwi for WordPress
Install the free plugin, check your site, and fix what it finds, step by step.
- Use PageKiwi for Drupal 10 and 11
Install the free module, check your site, and fix what it finds, on Drupal 10 or 11.
- Your PageKiwi report, explained
What every problem in a report means, who it affects, and how soon to fix it.
- What "Not secure" means
Why browsers warn people off your site, and how to get the padlock back.
- Keep your domain from running out
If it lapses, your website and email stop together. Three checks a year stop it.
- Stop your emails going to spam
The three settings mail servers check, in plain English, and who to ask.
- Write good alt text
Describe your pictures for people who can't see them, with examples.
- Get your business on Google Maps
A free Google Business Profile, and the details that win customers.
- See your site on a phone, from your computer
Your pages at iPhone and Android sizes, with the tools already in your browser.
Accessibility and the law
- ADA website rules for small businesses
What the ADA asks of a business website, who gets sued, and what to fix first.
- The ADA rule for town, city and county websites
WCAG 2.1 AA by April 2027 or April 2028, the exceptions, and where to start.
- WCAG explained
What WCAG is, what A, AA and AAA mean, and how far automated checks go.
Stay safe and in control
- Spot scam emails about your website
Fake renewal invoices, "37 errors" pitches and hosting phishing, and five checks before you click.
- Turn on two-step login
The four accounts behind your website that most need it, and how.
- What to ask before hiring a web designer
Ten questions so you own your site and aren't locked in.
Not sure which browser you have? My setup tells you.